About O'Brien Media
O'Brien Media is a web design and website support company based in Old Town, Swindon, founded in 2006 by managing director Chris, who had been designing websites since the late 1990s. The agency operates from Suite 4, Marlborough House on Swindon's High Street and has been part of Pembroke Digital Limited since February 2024. Its core work covers WordPress website design and development, ecommerce builds on WooCommerce and BigCommerce, website hosting, ongoing support and maintenance, and search engine optimisation, with a focus on affordable, down-to-earth service for small and medium-sized businesses.
The company runs with a small core team supported by former team members who now work for larger brands and return to consult on projects on a freelance basis. O'Brien Media holds Cyber Essentials certification and is accredited as a Living Wage Employer and a Disability Confident Leader, reflecting its stated emphasis on quality and inclusion in web design. It is also a BigCommerce Certified Partner and was named 2026 Web Design Agency of the Year for Wiltshire in the Prestige Awards.
Services
WordPress website design for small and medium-sized businesses, delivered by a small Swindon-based team with a focus on affordable, down-to-earth service.
Online store builds on WooCommerce and BigCommerce, where the agency is a certified partner, covering setup through to ongoing maintenance.
Search engine optimisation and local search work to help Swindon-area businesses get found, offered alongside website support packages.
Website development, hosting, support and security updates, keeping client sites running and up to date after launch.
Key Facts
Frequently Asked Questions
Where is O'Brien Media based?
O'Brien Media works from Suite 4, Marlborough House, 26 High Street in Old Town, Swindon (SN1 3EP), a space the team moved into in September 2024.
What platforms does O'Brien Media build websites on?
The agency specialises in WordPress design and development, with ecommerce projects delivered on WooCommerce and BigCommerce. It is a BigCommerce Certified Partner.
Does O'Brien Media provide ongoing support after launch?
Yes. Alongside design and development it offers website hosting, website support, maintenance and security updates, positioning itself as a long-term partner rather than a build-and-leave supplier.
What accreditations does O'Brien Media hold?
The company is Cyber Essentials certified, an accredited Living Wage Employer and a Disability Confident Leader, reflecting its focus on quality and inclusion.
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